Making a case for a purchase to management
An issue I've come across many times now is how to properly present a purchase request to your manager/his boss. There are occasional managers who will just take your word for it, but some (hopefully most) will question the need for it. As a technical person, I find it really easy to get caught up in what something can do rather than why we need it in the first place. Case in point. An upgrade was required for some KVM servers - more RAM required - and I put through the request for purchase to my superior. He sent it over to the director, who immediately shot back an email requiring a really nice reason to approve it. After some futzing about via email (I was out of the office that day), it became clear that he was fine approving it, but we needed to make the case as to WHY he should approve it. Frankly we needed to prove it to ourselves first, but he was technically-competent and was not just going to stamp everything 'a-ok'. There was a clear reason to me and my co-w...